PRIVACY POLICY

Call Me Animal is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it and your rights under UK data protection law.

This website is operated by Call Me Animal, based in Leeds, West Yorkshire, England. For the purposes of UK GDPR, Call Me Animal is the data controller.

1. What data we collect

We may collect the following personal data:

  • Email address — if you subscribe to our mailing list

  • Name — if you provide it when signing up or contacting us

  • Usage data — including pages visited, time spent on the site and browser type, collected via cookies and analytics tools (see Section 6)

  • Contact data — if you email us directly for press or general enquiries

We do not collect sensitive personal data and we do not collect data from anyone we know to be under the age of 13.

2. How we use your data

We use your personal data for the following purposes:

  • To send you email updates about Call Me Animal including news, new releases and live dates (mailing list subscribers only)

  • To respond to press or general enquiries

  • To understand how visitors use our website and improve it accordingly

  • To comply with any legal obligations

We will never sell your data to third parties. We will never use your data for purposes beyond those listed above without your consent.

3. Legal basis for processing

Under UK GDPR, we process your data on the following legal bases:

  • Consent — for mailing list subscriptions. You can withdraw consent at any time by unsubscribing.

  • Legitimate interests — for website analytics, to understand how our site is used and improve the experience for visitors.

  • Legal obligation — where we are required to process data to comply with the law.

4. Mailing list

If you subscribe to our mailing list:

  • Your email address is used solely to send you updates from Call Me Animal.

  • You can unsubscribe at any time using the unsubscribe link in any email we send.

  • We use a third-party email platform to manage our mailing list. That platform processes your data on our behalf and is contractually obligated to keep it secure and use it only for this purpose. [Insert platform name — e.g. Mailchimp, Mailerlite.]

5. Data retention

We retain your personal data only for as long as necessary:

  • Mailing list data is retained until you unsubscribe or request deletion.

  • Enquiry data is retained for up to 12 months unless an ongoing relationship requires longer retention.

  • Analytics data is retained in accordance with the settings of the analytics platform used.

6. Cookies

This website may use cookies — small text files stored on your device — to help the site function and to collect anonymised usage data.

We may use:

  • Essential cookies — required for the site to function. These cannot be disabled.

  • Analytics cookies — to understand how visitors use the site (e.g. Google Analytics or similar). These are only set with your consent.

You can manage or disable cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to use the site.

7. Third-party platforms

This website links to third-party platforms including Spotify, Apple Music, Instagram, TikTok and YouTube. These platforms have their own privacy policies and data practices. We are not responsible for how they handle your data. We encourage you to review their policies before using those services.

8. Your rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access — to request a copy of the data we hold about you

  • Right to rectification — to request correction of inaccurate data

  • Right to erasure — to request deletion of your data

  • Right to restrict processing — to request that we limit how we use your data

  • Right to data portability — to receive your data in a portable format

  • Right to object — to object to processing based on legitimate interests

  • Right to withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, contact us at the address below. We will respond within 30 days.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Data security

We take reasonable steps to protect your personal data from unauthorised access, loss or misuse. Where we use third-party platforms to process data on our behalf, we ensure they provide appropriate security guarantees.

No method of transmission over the internet is entirely secure. We cannot guarantee absolute security but we are committed to protecting your data to the best of our ability.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

11. Contact

For any data-related queries, requests or concerns, please contact:

mail@callmeanimal.com